HeDonistA little help, when you need it
We’re here for you.
Questions about HeDonist? Need a hand with your account or subscription? Let’s sort it out.
Say hello.
Include your app version, device model, and a description of what happened. Please don’t send passwords or payment card details.
A few helpful answers
How do I restore my subscription?
Sign in to your HeDonist account and use the Apple Account that made the purchase. On the subscription screen, tap “Restore purchases” and follow the instructions. If the subscription belongs to another HeDonist account, the app will explain the available next steps.
Apple shows a subscription, but Premium hasn’t unlocked.
Try “Restore purchases” in HeDonist. If verification still fails, contact us with the error message and the approximate purchase time. We can help check the issue; you do not need to send your Apple Account password.
How do I manage or cancel an Apple subscription?
On your iPhone, open Settings, tap your name, then Subscriptions. Select HeDonist to manage the subscription. Apple handles App Store billing. For more help, visit Apple’s subscription guide.
How can I request a refund?
For an App Store purchase, request a refund through Apple’s Report a Problem website. Apple reviews refund requests and determines eligibility.
How do I delete my HeDonist account?
Open your profile, go to Settings, and choose “Delete account”. Follow the confirmation steps. If you cannot access your account, email us for help. Deleting your account does not cancel your Apple subscription; manage it separately in Apple’s subscription settings.
Where can I read the privacy policy and terms?
Read our Privacy Policy and Terms of Service. For a privacy or personal-data request, contact support@vault-pulls.com.
HeDonist is operated by VaultPulls Limited. This support page is for HeDonist app issues, feedback, and feature requests.